Customer Engagement

Response Management

ListRight^® reviews all responses (auto or manual) for grammatical and factual integrity. For example, ListRight^® has been engaged with Google’s NLP chat feature from its outset in 2022. There are no shortcuts when dealing with a customer. There simply is no substitute for polite, thoughtful responses.

Review Monitoring

ListRight^® monitors client’s Google reviews for veracity and ensures there are no fake or spammy reviews that do not conform to Google review policies. ListRight^® removes any reviews that do not strictly meet Google review policies. ListRight^® also manages review responses with prompt, polite replies.

Chat/Messaging via Google Business Profile

ListRight^® monitors Google messaging (via Google Chat) offered through Google Business Profile. An increasingly essential element to the client’s online presence, Chat/messaging directly affects customer retention and overall sentiment.

Q/A Monitoring via Google Business Profile

ListRight^® monitors the client’s Google messaging feature offered through Google Business Profile. An increasingly essential element to the client’s online presence, Q/A responses directly affect customer retention and overall sentiment.

Maximize engagement by monitoring it

ListRight^® monitors Google questions and messaging via Google’s Q&A and messaging feature offered through Google Business Profile.

An increasingly essential element to clients’ online presence, review and messaging directly affects customer retention and overall sentiment.

Customer Engagement

Maximize engagement by monitoring it

ListRight® monitors Google questions and messaging via Google’s Q&A and messaging feature offered through Google Business Profile.

An increasingly essential element to clients’ online presence, review and messaging directly affects customer retention and overall sentiment.

ListRight^® monitors Google questions and messaging via Google’s Q&A and messaging feature offered through Google Business Profile.