ListRight® reviews all responses (auto or manual) for grammatical and factual integrity. For example, ListRight® has been engaged with Google’s NLP chat feature from its outset in 2022. There are no shortcuts when dealing with a customer. There simply is no substitute for polite, thoughtful responses.
ListRight® monitors client’s Google reviews for veracity and ensures there are no fake or spammy reviews that do not conform to Google review policies. ListRight® removes any reviews that do not strictly meet Google review policies. ListRight® also manages review responses with prompt, polite replies.
ListRight® monitors Google messaging (via Google Chat) offered through Google Business Profile. An increasingly essential element to the client’s online presence, Chat/messaging directly affects customer retention and overall sentiment.
ListRight® monitors the client’s Google messaging feature offered through Google Business Profile. An increasingly essential element to the client’s online presence, Q/A responses directly affect customer retention and overall sentiment.